Terms of service

Terms of Service

Last Updated: May 2026

Welcome to Dough Re Mi. By accessing or using our website, placing an order, or engaging our catering services, you agree to the following Terms of Service.

If you do not agree with these terms, please refrain from using our website or services.

1. About Us

Dough Re Mi is a gourmet catering and curated food experiences company offering catering services, grazing tables, desserts, event-based food experiences, and related services for private and corporate events.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are accessing the website under the supervision of a parent, guardian, or authorized representative.

3. Services & Orders

All orders and event bookings are subject to:

  • Availability

  • Acceptance by our team

  • Confirmation of pricing and scope

We reserve the right to refuse or cancel any order or inquiry at our discretion.

4. Pricing & Payments

  • All prices shared through the website, quotations, WhatsApp, email, or other communication channels are subject to change without prior notice.

  • Orders may require advance payment or deposits to confirm bookings.

  • Full payment timelines will be communicated prior to execution of services.

Failure to complete payments may result in cancellation of services.

5. Cancellation & Refunds

Please refer to our Refund & Cancellation Policy available on the website.

As our products and services are customized and perishable in nature, refunds are generally not provided after confirmation of orders.

6. Changes to Orders

Requests for modifications to menu selections, guest count, timings, delivery location, or event requirements must be communicated in advance.

While we will try to accommodate changes, we cannot guarantee modifications once preparation or procurement has begun.

Additional charges may apply.

7. Delivery & Event Execution

  • Delivery timelines and event schedules are estimates and may vary due to traffic, weather, venue access, or unforeseen operational circumstances.

  • Customers are responsible for ensuring accurate delivery details and venue access permissions.

  • Dough Re Mi shall not be responsible for delays caused by incorrect information or circumstances beyond our control.

8. Food Allergies & Dietary Restrictions

Customers are responsible for informing us in advance of:

  • Food allergies

  • Dietary restrictions

  • Religious or medical food preferences

While we take reasonable precautions, our kitchen may process common allergens including nuts, dairy, gluten, eggs, and shellfish. We cannot guarantee an allergen-free environment.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Images

  • Menus

  • Text

  • Designs

  • Graphics

are the intellectual property of Dough Re Mi and may not be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

  • Misuse the website

  • Attempt unauthorized access to systems or data

  • Submit false or misleading information

  • Use the website for unlawful activities

11. Third-Party Links

Our website may contain links to third-party platforms such as Instagram, WhatsApp, payment gateways, or external websites.

We are not responsible for the content, policies, or practices of such third-party services.

12. Limitation of Liability

To the maximum extent permitted by law, Dough Re Mi shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business

  • Event disruptions beyond our control

  • Delays caused by third parties

  • Customer misuse or mishandling of products after delivery

Our total liability, if any, shall be limited to the amount paid by the customer for the specific order or service.

13. Force Majeure

We shall not be held liable for failure or delay in performance due to causes beyond reasonable control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Pandemics

  • Strikes

  • Power failures

  • Transportation disruptions

  • Venue-related issues

14. Privacy

By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from use of the website or services shall be subject to the jurisdiction of the courts in Bengaluru, Karnataka.

17. Contact Us

For any questions regarding these Terms of Service, please contact us through:
www.doughremiblr.in